When SBS and SMRT increased their fares last year, it was due to "cost pressures" and they guaranteed that the increase will bring about "better service for the commuters". So is this the "better service" that they are talking about? Why are these problems only surfacing now, and not before the fare increase?
I searched throughout the internet, and found this article on asiaone.com regarding the training and working hours of bus drivers in SBS. Below is an extract:
"ALL our new bus captains go through a structured 29-day training programme which focuses on driving and safety skills as well as customer service skills.
Our bus captains from China go through an extra 21 days of training which familiarises them with local driving conditions and teaches them basic conversational English.
After the initial training programme, all new bus captains are paired with a mentor who is an experienced bus captain."If so much is done for the drivers' training, then why are there so many incidents involving Mainland drivers? Maybe they should review their training course.
Now on to the MRT. According to SMRT, the recent train delays were caused by "falling or missing parts on the tracks", "ponding", "heavy traffic", "faulty signalling systems" etc. Explain all you want, but the truth is, the commuters do not care about the cause. What they want is a solution. And from the recent spate of events, I can only come to the conclusion that more problems are going to come while the tops guns are continuing to sleep on it.
After all the ranting, here is my view on why all these s*** are happening now. As I mentioned in my earlier post (read it here), Temasek Holdings have 54% of SMRT's shares (54.3% as at 16 May 2011), and since SMRT gives out dividends to its shareholders, we can assume that Temasek Holdings is getting the lion's share. And if you look at the founders and CEO of Temasek Holdings, everything becomes clear. I won't spell it out here, lest I get arrested for "causing public disorder by spreading false rumors".
http://news.asiaone.com/News/Mailbox/Story/A1Story20120407-338232.html (On the drivers' training)
http://www.smrt.com.sg/investors/FAQs.asp (On the stake Temasek Holdings have in SMRT, scroll down to see it)